Terms of service

This agreement is a regulation between you (customer) and OUR COMpany(MMOprovider) When you place an order on our website, you will automatically confirm your approval and acceptance of our Terms of Service


1. Our business

By using our services, you have an agreement with MMOprovider and its associated Terms of Services, Privacy policy & Refund policy.
MMOprovider is a sole trader company located in the Netherlands, Oldenzaal. Chamber of Commerce of the Netherlands number 68533888

2. Our Service/Products

MMOprovider.com is providing World of Warcraft boosting services, virtual items/currency and game accounts.
The price shown for our services is based on our finder’s fee, transaction fee, taxation (VAT & income tax) & business related costs.
All virtual items, logos and characters displayed on our website remain property of the owner/game developer ( Blizzard Entertainment)
MMOprovider claims no ownership of the virtual goods such as virtual currency, in-game items or virtual accounts and is not associated with Blizzard Entertainment.

3. Warranty

MMOprovider is offering you a 50-day warranty on account recalls (hacked/stolen) from the first day you purchased the account.
UPDATE: As of 15th of September 2020, we will grant you lifetime warranty on any of our accounts. Please check our Refund policy for a detailed description
In case you meet our warranty guidelines you will be fully covered. You will receive store credit equivalent of the amount you had to pay for the (stolen) account,
which can be used towards any of our services. You understand and agree that MMOprovider is in no way responsible,
with exception of our account recall warranty as described above, for any in-game bans, locks, bugs or rollbacks.
In addition, as soon you resell an account to any third party the warranty will be voided.
Unless proven, any false attempts will void your warranty for any (future) service you paid for.

4. Ownership

Once you purchased in-game currency, a boosting service or an account from us, we are in no way obligated to offer any kind of refunds in case of buyer's remorse.
In case you bought an account you don't like, you may yet turn it back in for some credit on our site towards a different account.

5. In game rules

MMOprovider is a retailer of World of Warcraft gold, boosting & characters. Trading/buying/selling is against the Terms of Service of these servers/projects and may lead to in-game restrictions. By purchasing any of our services, you accept that MMOprovider can not be held responsible for any in- game restrictions. This also applies to the optional 'free' gold upon purchasing one of our accounts.

6. Payment options

MMOprovider is accepting the following forms of payments: Paypal, Skrill, Bitcoin, Neteller, most debit/credit cards and direct bank transfers.
We do not held any responsibilities, unless clearly proven, for any unauthorized transactions made for our services.

7. Payment fraud

MMOprovider reserves the right to terminate our services with you upon any attempt to unrightfully claim your money (chargeback) or abuse Paypal Buyer's Protection to receive a refund.
Termination of our services means you will not be able to claim ownership on any of your purchases on our webshop.
Refunds are only eligible when they meet our guidelines described at our Refund Policy. Also, in case you are eligible for a refund, we will be doing these refunds on our initiative and not on yours.

8. Delivery

After the payment has been processed and verified, the customer will receive the digital service/product. To give a rough estimate:
Virtual currency (ingame gold/items) usually takes between 15- 40 minutes.
Game accounts usually take less than 5-15 minutes.
Powerleveling usually starts the same day/date as the purchase.
In case you have not received the goods/service within 24hours, (In case we’re out of stock or personal issue) a full refund can be issued by your request.
Due to timezone differences it may take a bit longer than our estimated time described above.
MMOprovider is located in Western Europe (GMT/UTC + 1) We are usually online between 10 AM – 1 AM GMT/UTC + 1.

9. Account store credit program

MMOprovider is giving you the opportunity to exchange your recently purchased account(s) for credit to spend on any different game account on our webshop.
As long the account you wish to turn represents some value, you will be able to use this program at any time.
MMOprovider still reserves the right to approve or decline your offer. The Account Credit Program is meant as discount feature, not a equal trading feature. For more information, please contact us.